Housing & Community Development Leadership Insititue

August 2024 Newsletter Speaker Spotlight: Jackie Vancouver

Background 

My name is Jackie Vancour (she/they). I am the Data Engagement Specialist at CTData. With a background in Community Psychology, I have always been interested in how data can be used to drive change. At CTData, I have gotten the chance to do work that I am so passionate about - helping nonprofits improve the incredible work they are already doing. In my work, I facilitate data literacy workshops and create space for Connecticut's data users to learn how to work with data more equitably. Every CTData Academy workshop gives me the chance to connect with professionals (and even youth) at a variety of data literacy levels and experiences. Because of this, I have developed each workshop to be accessible and engaging for anyone who attends. I have helped individuals and organizations throughout Connecticut build the skills they need to make data-informed decisions and center equity in their data work. 

Professional Journey

My career began as the first dedicated data staff member at a Connecticut nonprofit. In this role, I noticed a growing need for data literacy throughout an organization, regardless of title or level. This led me to pursue additional data training, which is when I first came across the CTData Academy. Little did I know that I would someday step into the role of the instructor. When I saw the Data Engagement Specialist position open up, I jumped at the chance to work at an organization that I admired for years. I'm fortunate to combine my passion for data with my desire to support mission-driven organizations. 

What has been one of your most memorable and/or biggest learning lesson in your position?

My most significant lesson has been the importance of planning in data work. Virtually everyone who works with data, myself included, has collected data and when they start to analyze it, they realize they don't have the data they need to answer the questions they set out to answer. Many organizations also collect data they will never end up using, resulting in data overload. This isn't just inefficient, it's an ethical issue. Unused data is a disservice to those providing their personal information, which ends up in a "black hole," never to be used meaningfully. That's why I emphasize question-driven data work in every workshop. This approach ensures we respect data providers, use our resources efficiently, and maximize data's potential for positive change. 

What is one advice you'd share with individuals transitioning or entering into this sector?

Embrace data literacy, regardless of your role. I have met many professionals who are skeptical of data. They see it as a burden or an additional task outside their typical responsibilities. If you feel this way, you are not alone. However, I encourage you to shift your perspective and see data as a powerful tool that can be used to learn about your work and amplify your impact. Data literacy isn't about becoming a statistician, it's about learning to use data to tell stories, measure impact, and drive your mission forward. When used thoughtfully, it can streamline your work, helping you focus on what matters most and do more of what you do best.